Privacy Policy

Reviroo is a product of Arknex Technologies, based in Dubai, United Arab Emirates. We operate the Reviroo platform ("Service") and are responsible for the collection and processing of your personal data. If you have any questions about this Privacy Policy, contact us at info@arknextechnologies.com.

We collect information you provide directly when you register or subscribe — such as your name, email address, workspace name, and billing details. We also collect data automatically when you use the Service:

• Log data: IP address, browser type, pages visited, and timestamps.
• Usage data: Features used and actions taken within the platform.
• Device information: Operating system, screen size, and browser version.
• Integration data: Campaign performance metrics from connected platforms (e.g. Meta Ads, Google Ads) — only the data you explicitly authorise.

We use your information to provide, maintain, and improve the Service. Specifically:

• Service delivery: Processing payments, managing your subscription, and operating all platform features.
• Communication: Sending transactional emails such as receipts, verification messages, and trial reminders.
• Support: Responding to your questions and resolving issues.
• Security: Detecting and preventing fraud, abuse, or unauthorised access.
• Product updates: Notifying you of new features or changes (you may opt out at any time).

Where applicable under data protection laws, we process your personal data on the following bases:

• Contract: To provide the Service you subscribed to.
• Legitimate interests: To operate, secure, and improve our platform.
• Legal obligation: To comply with applicable laws and regulations.
• Consent: For optional communications, which you may withdraw at any time.

We do not sell your personal data. We share your data only with trusted service providers who are contractually prohibited from using it for their own purposes:

• Stripe: Payment processing and subscription management.
• Cloud infrastructure: Hosting and secure data storage.
• Email delivery: Sending transactional and product messages.
• Internal analytics: Understanding platform usage to guide product decisions.

Any data you enter into Reviroo — including client names, invoices, proposals, contracts, and campaign data — belongs to you. We store it solely to provide the Service and do not access, use, or share it except as necessary to operate the platform or as required by law. You can export your data at any time from your account settings.

Your data is stored on secure cloud infrastructure with encryption at rest and in transit (TLS). We perform regular backups and maintain strict internal access controls. While we take reasonable technical and organisational measures to protect your data, no system is entirely secure. Please notify us at info@arknextechnologies.com immediately if you believe your account has been compromised.

We use cookies and similar technologies for the following purposes:

• Essential cookies: Required for the Service to function — login sessions and security tokens.
• Functional cookies: Remembering your settings and preferences.
• Analytics cookies: Measuring usage patterns to guide product improvements. These may be disabled without affecting core functionality.

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal, tax, or compliance purposes (typically up to 7 years for financial records). Backup copies may persist for up to 90 days before being purged.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Restriction: Object to or restrict certain processing activities.
• Portability: Receive your data in a structured, machine-readable format.
• Withdrawal: Withdraw consent where processing is based on consent.

Arknex Technologies is based in the UAE. If you access the Service from outside the UAE, your data may be transferred to and processed in the UAE or other countries where our infrastructure providers operate. We take steps to ensure such transfers comply with applicable data protection laws, including using standard contractual clauses where required.

The Service is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please contact us at info@arknextechnologies.com and we will delete it promptly.

The Service may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external services you connect to Reviroo.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify you by email or in-app notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

For any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us at info@arknextechnologies.com — Arknex Technologies, Dubai, United Arab Emirates.